Access to public services by using the national digital ID

Citizens across Senegal and West Africa face slow and fragmented public services. Paper-based systems increase delays, fraud, duplicate records, and exclusion, especially in rural areas. Citizens also struggle to access healthcare, banking, education, and social protection services because providers cannot verify identity easily. The proposed platform creates a secure and interoperable digital identity ecosystem linked to biometric credentials and government registries. Citizens enroll with fingerprint or facial authentication, and the system creates a trusted digital identity for them. They then access services through digital ID-based authentication based on biometrics, one-time passwords (OTPs), or unstructured supplementary service data (USSD) channels. Government agencies and authorized providers verify identities through interoperable application programming interfaces (APIs). This platform supports electronic medical records, digital financial services, scholarship delivery, pension access, and voter registration. Consent-based verification and role-based access controls protect personal data.