Sim Registration (eKYC) via NDID/ThaID

The National Broadcasting and Telecommunications Commission (NBTC) mandates that customers link a valid identification (ID) with a SIM when they purchase and register SIM cards in Thailand. During onboarding, service providers verify the customer’s identity information against the central registry, which is maintained by the Department of Provincial Administration (DOPA). This verification is conducted through National Digital ID (NDID) or ThaID using biometric authentication. Upon successful verification, the provider completes the SIM registration process.

Mode of Access
Online - assisted
Maturity level
Operational
Region
Asia - Southeast Asia
Country
Thailand
Sector
Telecom
Authentication Assurance Level
AAL 2

Key terms

KYCElectronic Know Your Customer (eKYC)SIM registrationCustomer OnboardingDigital Onboarding

Sources

https://www.nbtc.go.th/News/Information/72176.aspx?lang=th-TH